Privacy Policy

1. Who We Are

Missing Link Lda. and its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors - (collectively, “Missing Link”, “we”, “us”, or “our”) is a technological startup that provides integrated solutions of Hardware and Software for users to securely and intelligently manage, collect and process their data. We are based in Coimbra, Portugal. Undefined capitalized terms used herein shall have the definitions as set forth in our Terms and Conditions.

2. How This Policy Applies

This Privacy Policy explains how Missing Link collects, uses, or otherwise processes information we collect about you and how you can control the collection, correction and/or deletion of such information when you use our Website, Services or Products. Your use of our Website, Services and Products is also governed by our Terms and Conditions (“Terms”), which are to be read in conjunction with this policy.

3. Personal Data

Data Protection law in certain jurisdictions differentiates between “controller” and “processor” of personal data. Missing Link acts only as a processor. We will only request personal data whenever it is required of us to do so, either by you or a third party, including without limitation: (a) charges in or compliance with laws, regulations or governmental policies; (b) verifying and/or validating transactional details; and (c) fulfilling purchase orders for physical goods. You may decline to provide us with your information. However, this may limit your ability to use our Products and/or Services.

Unless strictly necessary, Missing Link will not ask for personal information such as Social Security numbers or credit card/banking information. Please contact us here if you receive a request for information that appears to be excessive.

4. Non-Personal Data

In accordance with our Cookies Policy, we are unable to automatically collect personal data. For the purposes of improving our services, we collect non-personal data on every User through their interactions with our Website, Products, and/or Services. This includes: (a) Internet or other network or device activity (such as visited pages on our Website); (b) device identifiers (such as IP addresses); (c) geolocation information; (d) inference data; (e) legally-protected classifications (such as if you reveal gender in private or public communications); (f) sensory information (such as if you call us and leave a voicemail).

5. Third-Parties

As stated in our Terms and Conditions, Missing Link partners with Stripe for payment processing - who may need to collect and process your personal data. This will be done in accordance with their own Privacy Policy, and will be outside of our control. When you make a purchase with us, you are also agreeing to the payment processor’s privacy policies. Be sure to read them carefully.

Contact us

If you have any question about our services, want to get a direct quote for your business, or believe you are a good potential partner for our company, contact us anytime! We will get back to you as soon as possible.

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